Comic Subscriptions

So you didn't make it to SpaceCat on Wednesday and when you show up on Friday the comic you've been waiting for has sold out. You can wait for a transfer, restock, and sometimes for the trade paperback to come out, but it just isn't the same, is it? We've all been there, so we've developed a subscription system.

Our "Savers" system is a free service we offer to our valued customers (like you!). All you have to do is complete the SpaceCat Savers form or ask any SpaceCat team member to have your favorite comics, trades, graphic novels, hard covers and specialty items (such as shirts, mugs, toys and games) held for you every week. If it's in Previews (a Diamond Comics Distribution company's list of products) we can get it for you. We require valid contact info and that you let us know if you won't be in at least every few weeks.

To sign up for our Savers program, simply fill out the form below or e-mail Savers@SuperSpaceCat.com with your list or any Savers related questions.

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SpaceCat Savers Program Terms of Services

 

I. What is the Savers Program?

The SpaceCat Savers Program is a free subscription and ordering service SpaceCat offers to customers.

 

The Savers Program allows customers to have new comic titles, collectible memorabilia, graphic novels, and trade paperbacks to be ordered and put on hold at with no upfront cost. High value single unit orders may be subject to an early deposit; this deposit will be used as credit for the order when checking out.

 

Customers who are enrolled in the Savers Program are also offered exclusive discounts and promotions when applicable.

 

II. How to enroll to the Savers Program

To enroll as a member of the Savers Program, customers must submit a valid email and phone number. It is strongly suggested that the contact information used is regularly monitored. Lack of verification of contact info is grounds for termination of this agreement.

 

Customers may submit the information with a SpaceCateer in-person at the store located at 1415 W San Carlos St, San Jose, CA 95126 or email the information through email at savers@superspacecat.com or through the contact form on the SuperSpaceCat.com website.

 

III. How Does the Savers Program Works?

Subscriptions and Special Orders will be sold to customers at the Manufacturer Suggested Retail Price (MSRP) when ordered before the Final Order Cutoff (FOC) date. Orders and subscriptions made after the FOC date may be priced and allocated at SpaceCat’s discretion.

Customers will be notified by email of orders that arrive to the store. (Occasionally, contact by will also be by phone or text.) Customers are asked to come into the store and pay for orders within 2-3 weeks of arrival. Customers who are unable to be in the store within the 2-3 week period must contact the store either through email (savers@superspacecat.com) or by phone (408-280-7257) to inform of any delays.

 

Customers ordering after the FOC date are not ensured a unit on release date. Orders after the FOC date are subject to being sold out and an alternative option will be offered if available. In the case of comic issues, SpaceCateers may offer to order a 2nd Print or later if available.

 

If the unit can still be ordered, then customers will be asked to wait 2-3 weeks for the unit’s arrival to the store. Customers are welcome to ask SpaceCateers on the availability of an already released item.

 

Customers are free to cancel at any time but agree to pay for all orders currently arrived or past the FOC date.

 

Customers who choose not to buy the entire contents of their subscriptions will be asked to buy the oldest units first and may not “pick and choose” individual units.

If orders are not picked by the customer within a 2-Month period of order arrival, SpaceCat is permitted to remove select titles, issues, and orders at its discretion. Deadline may be extended if the customer contacts the store regarding the reason for the delay.

 

Customers who have not picked up within a 3-Month period of order arrival: SpaceCat may attempt to contact customers through email, phone call, and/or text. If there is no response from the customer, then all of that customer’s subscriptions and orders may be cancelled. Customers who do not purchase items that they ordered will be required to leave a payment option on file such as a Debit Card or Credit Card.

Cancelled accounts may be reactivated if the account owner provides card payment information such as a Debit Card or Credit Card.

IV. Holds

Customers may able to call SpaceCat to have items put on hold, but must pick up within 30 minutes or the item will be placed back on the shelves. If the customer is a member of the Savers Program, then the item may be held under their name and must be picked up promptly.

 

SpaceCat is permitted to make changes and adjustments to the terms of services at any time.